Contact Us
Contact Us
Welcome to Bayard Candle Company! Whether you’re a loyal customer or a first-time visitor, we’re here to help. Our commitment to quality and customer satisfaction extends beyond our products and into the support we provide. If you have questions, concerns, or simply want to connect, we’re always happy to hear from you.
How Can We Help You?
At Bayard Candle Company, we strive to make your experience as smooth and enjoyable as possible. Here are some of the ways you can contact us:
Product Questions
Curious about one of our candles, wax melts, or other items? Whether it’s understanding the blend of a particular fragrance, learning more about our materials, or getting tips on candle care, we’re here to answer all your questions. Each of our collections is crafted with care and intention, and we’d love to share more about what makes them special.
Issues or Concerns
Mistakes happen, and we’re here to make things right. If you encounter an issue with your order, such as damaged items, incorrect products, or anything else, please don’t hesitate to reach out. We value your trust and will work quickly to resolve any concerns you may have.
Product Availability
Looking for a specific scent or product? If an item is out of stock or if you’re wondering about upcoming releases, we can provide updates on availability and restocks. Stay in the loop with our latest collections and seasonal offerings by connecting with us.
Wholesale Inquiries
Do you own a boutique, gift shop, or other retail store? Bayard Candle Company products make a wonderful addition to any storefront. We offer wholesale opportunities and would love to partner with you. Contact us to learn more about wholesale pricing, order minimums, and how we can work together to bring our products to your customers.
Fundraising Opportunities
Looking to support your organization with a unique and memorable fundraiser? We offer candle fundraiser programs that provide a beautiful way to raise funds for schools, nonprofits, and community groups. Let us help you create a successful and enjoyable fundraising experience. Contact us for all the possibilities.
Visit Us at Craft Shows
One of our favorite ways to connect with customers is through craft shows. There’s something special about meeting you in person, sharing our love for candles, and showcasing our newest creations. At craft shows, you can:
- Discover New Scents: Experience the full range of our products in person and find your next favorite fragrance.
- Learn About Our Craft: Ask questions and learn about the process behind our handcrafted candles and body care items.
- Shop Exclusive Items: Occasionally, we offer exclusive items or early releases at craft shows. Don’t miss the chance to grab something unique!
Check out our schedule to see where we’ll be next. We’d love for you to stop by and say hello!
Contact Information
We make it easy to get in touch. Choose the method that works best for you:
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Email: bayardcandleco@gmail.com
Send us a detailed message, and we’ll get back to you within 1-2 business days. -
Social Media:
Follow us on Facebook and Instagram to stay updated on new products, events, and promotions. You can also send us a direct message on these platforms for quick questions.
What to Expect When You Contact Us
When you reach out to Bayard Candle Company, you’ll receive personalized support from our team. Here’s what you can expect:
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Timely Responses: We aim to respond to all inquiries within 1-2 business days. For urgent matters, phone calls are the quickest way to reach us.
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Friendly Service: Our team is here to assist with warmth and care, reflecting the same dedication we put into creating our products.
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Solutions You Can Count On: Whether you’re troubleshooting an issue or planning a large wholesale order, we’re committed to finding the best solution for you.
Your Feedback Matters
We love hearing from our customers. Your feedback helps us grow and improve, and we’re always looking for ways to better serve you. Whether it’s a glowing review or constructive criticism, we appreciate you taking the time to share your thoughts. Let us know how we’re doing and what you’d like to see in the future.
Stay Connected
Don’t forget to sign up for our newsletter to stay in the know about all things Bayard Candle Company. From new product launches to exclusive discounts and upcoming events, our newsletter is the best way to stay connected.
Thank you for choosing Bayard Candle Company. We’re excited to hear from you and look forward to helping with anything you need!